Commonly Asked Questions
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, get in touch with us.
What is your return policy?
No Refunds on Services.
No refunds on shapewear or waist trainers.
Exchanges on clothing and shoes only.
Please contact us for your exchange code. No return will be accepted without code.
All exchanges must meet the following requirements:
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Merchandise exchange process must be initiated within 5 days of receiving order.
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Merchandise must be unworn, unaltered, undamaged, unused, and unwashed.
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Merchandise must have all tags, accessories, and original paperwork.
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Footwear must include the original shoe box in its original condition, without postal labels.
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Final Sale and Special Order items may not be returned.
What are the payment options?
We accept PayPal, Cherry, AfterPay, Klarna, ZipPay(Quad) ,Sezzle, and all Major Credit Cards
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Orders being Shipped
Please allow 7-10 business days for shipping. Once your order has been shipped, you will receive an email conformation along with tracking number for your order.
If you would like to pick up your order, please call 708-475-0113 to arrange a pickup time.
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If you have any more questions or need additional information, please don’t hesitate to get in touch.